OK here are the other five commandments you've been waiting for.
6) Be ready to pay at the window If you are the only car in line or first there is some forgiveness but for the others... It's rather annoying when I have to wait for you to dig through your purse for you to find your wallet , or try to dig it out of your pocket. Why can't it be out and ready when you pull up to the window. Sometimes I also have to wait while they try to count out change. It's just easier for me to give you change than it is for you to search through your car, wallet, pocket counting out pennies and other coins trying to make the change. Just give me the money already. Also don't turn around after paying, doing who knows what,(probably burring your wallet in your purse again) after paying so I can give you your change. Always remember we do except plastic.
7) One order per car. Nothing may be more annoying than the times I get a car that wants two, three, or even four separate orders. Come inside if you absolutely feel the need to do so. It's rude to other guests, it backs things, up and makes things much more complicated. Plus I actually may not be able to take that many orders and hold them on my register. It gets even more annoying when each person pays with a 20 or higher which would have been enough to cover all the orders. Why can't you just pool your money or have one person pay and you pay them back. Also remember to pay for them in the order you ordered them.
8) No changing your order once confirmed.
When you've order and I have confirmed it back to you that's it, order done. It can be rather difficult to go back and change your order once I have totaled it up and again it slows things down. Sometimes I might have your order ready then you go and change it. This includes adding things to the order and taking things off (more on that later). This gets especially annoying if you want to get something else after you've paid. Just try to remember to order everything you need and want when initially ordering.
9) Have enough money to cover your order.
This might be the most forgivable of offenses, but can still be annoying. It would save a lot of trouble if you check before hand to make sure you have enough money and/or your wallet on you. Forgiveness can be granted if your credit is unexpectedly declined, it's happened to me. If you end up having to remove items after realizing you don't have enough results in breaking commandment 8, and having to delete a order entirely is even worse, especially if we have made all or part of your order already (that is money out of our pocket). Also if you realize you don't have enough money, don't just drive off without telling us, that's rude.
10) Try to be quick and courteous
Most or maybe even all places with drive-thrus have a standard speed or service time that they are striving to achieve, some are has low as a minute. It doesn't help them do there job and maintain there standards (which they can get into trouble if they don't) when you drag your feet and take forever. I have not meet standard service times before because took 2 minutes to pay or sat there for a minute eating, drinking or whatever after handing them there food. Also be nice and civil it really helps us to enjoy our jobs more, give better service and be nice in return. Being rude should never be acceptable.
I hope you've enjoyed these commandments and maybe they will help to be a better customer in the future and when in doubt refer to rule number one.
Thursday, August 21, 2008
Friday, August 15, 2008
The 10 Commandments of the Drive-Thru (1-5)
I have worked for a number of years now in the food service industry, specifically, fast food. One thing that sets a fast food restaurant apart from the others is it's drive-thru window. Yes, that wonderful place where the lazy can order their less than then healthy food without ever having to step one foot outside their vehicle. The Bane of my existence.
In the course my time of servitude to the food service industry I have come to loath the drive-thru. The people are often annoying, less than intelligent and can be a little rude sometimes. Not everyone is like this, I get plenty of people I don't mind serving, but its the others that ruin it for everyone. You probably know who I am talking about, and something needs to be done about them.
That is why I have come up with the Ten Commandments of the Drive-thru has some attempt to correct the most annoying of the bad drive-thru behaviors.
1) I am always Right. Remember I am the one who works there. I am the one who has been trained and knows what to do. I know my menu, policies, procedures, and job so don't argue with me. Except my superiority in this matter and move on with your life.
2) Know what you want. When you pull up to the menu board to order know or at least have a very good idea what it is you want/need to order. Don't make me or the others in line wait five minutes for you to make up your mind.
3) No loud engines. I have enough problems hearing you with out that deafening noise your car emits. I don't need permanent hearing loss. This especially includes Diesels. There must be some law written somewhere that states that big diesel trucks can't park but must go through the Drive-thru of a restaurant. Is the big dumb redneck inside is just trying to show off his new toy or something? I say he is just trying to compensate for something.
4) Hang up your Cell Phone. I once had a car come pull up to my menu board while they were still talking on their phone. I greeted them in my usual polite and speedy manner. They asked me to hold on just a minute which I did. I then spent the next 4 minutes listening to their phone conversation which had nothing to do with food. I actually had to remind them that i was waiting on their order and asked if they could finish there phone call later, and yes they where still on the phone when they pulled up to the window. I often have to serve a guest while they are on the phone or have to wait for them to finish. Its rude to me and to other guest. I can go on for hours about cell phones, but won't here. Just please hang up your phone long enough for me to serve you.
5) Do not overpay. What I mean by this is don't give me a large bill for a small order. It just eats up my change and gives me more to do and a bigger chance of making a mistake. I once had a man come through my D.T. at B.K. at 6:30am and order nothing but a coffee (which is fine) and with his senior-citizen discount it cost him $0.65. He gave me a hundred dollar bill for. ( I only carry $60 in change in my drawer to begin with) I had to get the manager and have them go into the safe to get this man his change. We are not a bank, don't treat us like one. A good rule of thumb might be not more than $5 in change, maybe has much has $10. I might make for an exception if your order is really big like over $20 or $30. Remember we do except plastic.
In the course my time of servitude to the food service industry I have come to loath the drive-thru. The people are often annoying, less than intelligent and can be a little rude sometimes. Not everyone is like this, I get plenty of people I don't mind serving, but its the others that ruin it for everyone. You probably know who I am talking about, and something needs to be done about them.
That is why I have come up with the Ten Commandments of the Drive-thru has some attempt to correct the most annoying of the bad drive-thru behaviors.
1) I am always Right. Remember I am the one who works there. I am the one who has been trained and knows what to do. I know my menu, policies, procedures, and job so don't argue with me. Except my superiority in this matter and move on with your life.
2) Know what you want. When you pull up to the menu board to order know or at least have a very good idea what it is you want/need to order. Don't make me or the others in line wait five minutes for you to make up your mind.
3) No loud engines. I have enough problems hearing you with out that deafening noise your car emits. I don't need permanent hearing loss. This especially includes Diesels. There must be some law written somewhere that states that big diesel trucks can't park but must go through the Drive-thru of a restaurant. Is the big dumb redneck inside is just trying to show off his new toy or something? I say he is just trying to compensate for something.
4) Hang up your Cell Phone. I once had a car come pull up to my menu board while they were still talking on their phone. I greeted them in my usual polite and speedy manner. They asked me to hold on just a minute which I did. I then spent the next 4 minutes listening to their phone conversation which had nothing to do with food. I actually had to remind them that i was waiting on their order and asked if they could finish there phone call later, and yes they where still on the phone when they pulled up to the window. I often have to serve a guest while they are on the phone or have to wait for them to finish. Its rude to me and to other guest. I can go on for hours about cell phones, but won't here. Just please hang up your phone long enough for me to serve you.
5) Do not overpay. What I mean by this is don't give me a large bill for a small order. It just eats up my change and gives me more to do and a bigger chance of making a mistake. I once had a man come through my D.T. at B.K. at 6:30am and order nothing but a coffee (which is fine) and with his senior-citizen discount it cost him $0.65. He gave me a hundred dollar bill for. ( I only carry $60 in change in my drawer to begin with) I had to get the manager and have them go into the safe to get this man his change. We are not a bank, don't treat us like one. A good rule of thumb might be not more than $5 in change, maybe has much has $10. I might make for an exception if your order is really big like over $20 or $30. Remember we do except plastic.
Tuesday, August 12, 2008
The Five Rings of Joy
I love the Olympics. When I was younger and actually participating in sports I would dream of representing my country in the Olympics and winning the gold medal. There would be tears of jubilation and has I stand on the podium watching the Flag get raised with the national anthem playing. I return home a hero with a parade in my honor..... While that dream may have died the great Olympics still capture my imagination and my hopes.
Every two years a new Olympics begins (Summer then Winter) and I find myself glued to the television for hours on end mesmerized by the skill and prowess of the world's greatest athletes and all the pageantry and spectacle that goes along with the games. I cheer for my country and for my favorite athletes. I take pride when a fellow countryman takes home Gold (or any other medal) and maybe even live a little vicariously through them has a way to recapture a dream lost.
More that that I love the spirit of the Olympics. That sense of camaraderie and sportsmanship. It seems like the one time when the peoples of this world can set aside what ever difference they may have and join together in harmony. It's amazing what can happen when all of sudden every one's interests become one and the same. Why can't this spirit permeate into the world and last forever. Maybe one day that will be true. Until then all I can do is sit back and enjoy it while lasts and keep on cheering, GO U.S.A..!!!
Every two years a new Olympics begins (Summer then Winter) and I find myself glued to the television for hours on end mesmerized by the skill and prowess of the world's greatest athletes and all the pageantry and spectacle that goes along with the games. I cheer for my country and for my favorite athletes. I take pride when a fellow countryman takes home Gold (or any other medal) and maybe even live a little vicariously through them has a way to recapture a dream lost.
More that that I love the spirit of the Olympics. That sense of camaraderie and sportsmanship. It seems like the one time when the peoples of this world can set aside what ever difference they may have and join together in harmony. It's amazing what can happen when all of sudden every one's interests become one and the same. Why can't this spirit permeate into the world and last forever. Maybe one day that will be true. Until then all I can do is sit back and enjoy it while lasts and keep on cheering, GO U.S.A..!!!
Wednesday, August 6, 2008
The Marvelous Superpowered Somebody.
I like many am a big fan of Comic books and the whole superhero genre. I can't get enough of it. Sometimes I like to sit and think about what it would be like to be a superhero or at least have super powers. (Let's face it, I am more than likely to end up a super villian than a hero.) So here is the question I am posing; if you could have any ONE power what would it be? (Saying superman doesn't count because he has multiple powers.)
When ever I ask that the most common one I get is Flight. Most people would want to fly, while that does sound fun there are others that are a little more intriguing to me. Regeneration and be able to live forever or at least a long time would be pretty cool. I'd never have to worry about sickness and injury (no need for health insurance). Super strength or speed would be nice then I could easily become a pro athlete and make lots of money. X-ray vision and invisibility would just get me into trouble. I could have all kinds of fun with telepathy, but then again do you really want to know what people are thinking, scary. Telekinesis while useful would probably just make me fat and lazy.
No the one I would choose; at least right now, would be teleportation, the ability to go anywhere I wanted in the blink of an eye. think about how much I'd save on gas and travel time. I could go anywhere I wanted, when I wanted, Hawaii for the weekend anyone? That would probably be the one power that would make my life the easiest. expect for maybe being able to turn things into gold hmmm........
I'd love to hear from you on this and see what power you would choose.
When ever I ask that the most common one I get is Flight. Most people would want to fly, while that does sound fun there are others that are a little more intriguing to me. Regeneration and be able to live forever or at least a long time would be pretty cool. I'd never have to worry about sickness and injury (no need for health insurance). Super strength or speed would be nice then I could easily become a pro athlete and make lots of money. X-ray vision and invisibility would just get me into trouble. I could have all kinds of fun with telepathy, but then again do you really want to know what people are thinking, scary. Telekinesis while useful would probably just make me fat and lazy.
No the one I would choose; at least right now, would be teleportation, the ability to go anywhere I wanted in the blink of an eye. think about how much I'd save on gas and travel time. I could go anywhere I wanted, when I wanted, Hawaii for the weekend anyone? That would probably be the one power that would make my life the easiest. expect for maybe being able to turn things into gold hmmm........
I'd love to hear from you on this and see what power you would choose.
Tuesday, August 5, 2008
First Entry, and welcome
Hello and welcome to my blog. I hope to be able to entertain, inform, enlighten, inspire or give you something to think about. Here I will give my points of view and opinions on many things from politics, religion, life, and everything in between. I'll also comment and review on things such has movies, games, TV, books, Comic Books and most forms of media, especially all things nerdy.
A word of Warning, I will not be held accountable if the contents of my blog offend, hurt your feelings, crushes your ego, of causes your head to explode. It's part of life you'll just have to deal with it.
Enjoy!
A word of Warning, I will not be held accountable if the contents of my blog offend, hurt your feelings, crushes your ego, of causes your head to explode. It's part of life you'll just have to deal with it.
Enjoy!
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